FAQ's

🛍️ 1. What is Shop2Buy?

Shop2Buy is an online shopping platform offering a wide variety of products across categories like home essentials, gadgets, kitchen tools, fashion accessories, and more — all at affordable prices.

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📦 2. How can I place an order?

Simply browse the products, add your favorites to the cart, and proceed to checkout. Enter your shipping details and select a payment method to complete your order.

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💳 3. What payment methods do you accept?

We accept:

• UPI

• Credit/Debit Cards

• Net Banking

• Cash on Delivery (COD)*
  (*COD charges may apply)

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🚚 4. When will I receive my order?

Orders are usually delivered within 4–7 business days depending on your location. You’ll receive a tracking link once your order is shipped.

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🔄 5. Can I cancel my order?

You can cancel your order before it is shipped. Once shipped, it cannot be canceled but you may be eligible for a return as per our return policy.

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🔁 6. What is your return policy?

If you receive a damaged, defective, or incorrect product, you can request a return or replacement within 7 days of delivery. Please make sure the item is unused and in original condition.

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📦 7. How do I track my order?

Once your order is dispatched, you will receive a tracking link via SMS or WhatsApp. You can click on it anytime to check the delivery status.

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💬 8. How can I contact customer support?

You can reach us via the Contact Us page on Shop2Buy. Fill in your query and our support team will get back to you within 24–48 hours.

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🛡️ 9. Is shopping on Shop2Buy secure?

Yes, we use encrypted payment gateways and take your data privacy seriously. All transactions and personal information are protected.